Design Technician
The A-SAFE Group is looking for a Design Technician for our US team in the York, Pennsylvania.
- Title:
- Design Technician - Technical Services Team - Pennsylvania, USA
- Department:
- A-SAFE USA
- Location:
- US, York, Pennsylvania.
- Employment type:
- Permanent
About A-SAFE and the role:
The A-SAFE Group is a leading global workplace safety solutions provider. Since 1984, the business has been pioneering state-of-the-art solutions that safeguard people and assets across a variety of sectors, all around the world.
Innovation has been a watchword for A-SAFE since the company’s very beginning, with the business being the inventor and original manufacturer of the world’s first industrial strength polymer barrier safety system. The business continues to pioneer game-changing workplace safety technology to this day, supplying warehouses, factories, airports, car parks and other industrial workplaces worldwide.
A truly global business, the A-SAFE Group is headquartered in the UK and has 17 international subsidiaries, including Germany, France, Italy, Netherlands, Scandinavia, Belgium, Spain, USA, UAE, Japan and Canada, as well as a host of trusted global partners, meaning the business is represented in more than 65 countries worldwide.
The A-SAFE Group operates state-of-the-art manufacturing facilities in the UK and maintains global distribution networks and facilities, allowing the business to provide innovative solutions to the world’s largest and best-known brands including Nestlé, Coca-Cola, BMW, 3M, Heathrow Airport, Unilever, Amazon, and Jaguar Land Rover.
Key Objective for Technical Services Team (TST) is to gather all site-information, specify the right products, create the drawings and calculations in a timely manner and make preparations/take ownership for (larger) projects (install instructions etc). The Technical Services Team position has both field-based and desk-based elements to the role.
How You Can Help Us
- Conduct accurate customer site surveys.
- Using the survey information, produce optimum solutions proposals and Technical Specifications utilising the A-SAFE product range to suit the application within the compliance of PAS13.
- Produce drawings and Technical Specifications from the site survey using CXP or producing CAD overlays to drawing files provided by the customer.
- Liaise with the client throughout this process with any revisions to requirements being actioned in collaboration with the salesperson.
- Liaise closely with both the Sales Development Executives (SDE’s), Customer Success Managers (CSM) and Regional Account Managers (RAM’s) and the Back office/Install department.
- Customer POC throughout the Survey > Quote process and during installation.
- Implement variation orders as required.
- Collate relevant information pertinent to the Installation environment.
- Inputting data into the company’s CRM & ERP system
- Actively participate in internal and external meetings where attendance is required.
Communications and Working Relationships
Your main contacts will include:
Internal:
- Customer success managers
- Sales Development executives
- Regional Account managers
- New Business Development Managers
- Back Office / Install department.
External:
- Customers
Core Business Responsibilities
- Ensure that you, your colleagues and any visitors conduct selves with due regard to the Company’s Health & Safety Policy, procedures and Safe Systems of Work when on site;
- Promote equality and diversity at all times while representing the Company;
- Undertake any additional reasonable task instructed by your Line Manager;
- Undertake any additional reasonable task instructed by a member of the Executive and Senior Management team;
- Adhere to all Company policies.
What We Would Like You to Bring to Our Team
Knowledge, Skills & Experience:
Essential:
- Ability to understand & interpret site drawings.
- CAD proficiency.
- Knowledge of Workplace Transport safety.
- Experienced in the use of measuring tools (Tape, Wheel, Laser).
- Good communication skills & confident dealing with customers and internal colleagues at all levels.
- A self-starter with strong time management and organisational skills.
- Strong prioritisation skills.
- Working knowledge off CRM systems.
- IT literate.
- Attention to detail.
Desirable:
- A working knowledge of the new-build process
- Previous experience in or knowledge of the industry
Apply:
To apply for this role please send an up-to-date CV to [email protected]
Our values are at the core of everything we do:
- We are Pioneers.
- We are in it Together.
- We do the Right Thing.
This is a great opportunity to join us at a time of rapid growth.
We offer a fast-paced, energetic and creative environment, working with the latest technologies.
We have a great track record of developing talent, offering ongoing training, professional study support and career opportunities.
NO AGENCIES PLEASE. We do not accept speculative agency CVs. Any CV received by us will be treated as a gift and not eligible for an agency fee.
- Able to be creative at work
- Try out new ideas frequently
- Make mistakes without fear of repercussions
- Colleagues always behave in a fair and honest way
- Take full ownership of the work we do
- Seldom cut corners in fulfilling our work expectations
- Feel respected by colleagues
- Often share ideas and collaborate with others
- Get the support we need to do our jobs well
- Put the customer at the heart of everything we do